Contact Us
Have a question, bug report, or feature request? Here's how to reach us.
// channels
How to Reach Us
Pick the channel that best fits your question.
Security
For responsible vulnerability disclosure. We aim to respond within 48 hours.
security@claw.zip// response times
Expected Response Times
// faq
Frequently Asked Questions
Quick answers to common questions.
How do I get started with claw.zip?
Run npx claw-zip init in your terminal. It will walk you through credential setup and configuration. You can also sign up at claw.zip and create your first API key from the dashboard.
Will compression change my model outputs?
Our compression is designed to preserve semantic meaning. For most use cases, outputs are identical. If you need guaranteed verbatim passthrough, you can disable compression per-key from the dashboard.
What happens if claw.zip goes down?
claw.zip runs on Cloudflare Workers across 300+ global edge locations. In the unlikely event of an outage, you can point your config back to the Anthropic API directly — no data is locked in our system.
Can I use claw.zip with non-Anthropic models?
Currently, claw.zip is optimized for the Anthropic API (Claude models). Support for additional providers is on our roadmap.